Our services are provided to adults over the age of eighteen (18) years. By proceeding to purchase through our website, you acknowledge that you are over 18 years of age.

By accessing our website, you agree to indemnify and hold us harmless from all claims, actions, damages, costs and expenses including legal fees arising from or in connection with your use of our website.


We undertake to take all due care with any information which you may provide to us when accessing our website. However, we do not warrant and cannot ensure the security of any information which you may provide to us. Information you transmit to us is entirely at your own risk although we undertake to take reasonable steps to preserve such information in a secure manner.


Shipping is within Australia only, we do not ship internationally.

When placing an order, we require you to provide your name, address for delivery, your email address and telephone contact details.

All prices are in Australian Dollars (AUD) and are inclusive of GST.

We endeavour to ensure that our price list is current and reserve the right to amend our prices at any time.

Free pick-up is available in store and Free shipping is available for all orders above $100. For orders below $100 a flat express post fee of $12 will be charged. All orders are shipped using Australia Post express shipping. We reserve the right to offer free shipping on all orders as part of a promotion.

We accept payment via PayPal, Afterpay and Stripe. Orders will be dispatched once payment has been confirmed.


Gift Vouchers are valid for 12 months from the date of purchase and may be redeemed against any of our treatments or products.

Gift Vouchers are not transferable or redeemable for cash.

Gift Vouchers are non-refundable.

Eternity skin and Laser Centre will not be liable for any Gift Vouchers lost or stolen.

If you have any questions, please feel free to call us on 03 4040 4201 or email to


All product and Gift Voucher prices are inclusive of shipping costs.

We endeavour to have all orders shipped within 1–2 business days. Depending on your location you can expect to receive your item between 3–5 business days. We cannot control transit times so we do our best to get your items out as fast as possible.

Orders cannot be cancelled once they have been bought and paid for. If a mistake has been made, please contact us immediately.

If you haven’t received your order please contact us.

We accept no responsibility for deliveries to incorrect or incomplete addresses provided by customers. If you provide an incorrect address and delivery is completed, you will be responsible for the purchase.

If no one is available to sign, your package It will be available to collect from your local post office.

Eternity Skin and Laser Centre shall ensure each order is safely and securely packaged for transportation. The ownership of the goods will pass to the customer goods from the date of dispatch. Eternity is not responsible for any loss or damage during transit.

Further information available including tracking available at /general-terms-conditions